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A credit union recently reported receiving hundreds of calls from members and nonmembers saying they
received a phone call (automated calls) on their landline or cell phone with an automated message indicating their account may be locked or closed, or their card numbers were compromised. The victims are asked to enter their credit or debit card number.
Members should never respond to these calls (voice phishing) by providing the requested personal or
financial information – no matter how urgent the message may seem. |
November 21, 2011
As the holiday season approaches, it is important to be aware of potential scams. Con artists are working hard to get their hands on your member’s money as well as personal and financial information. To help reduce the risk and protect credit union members, we offer a list of potential scams along with tips for a safer and smarter holiday shopping season. |
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January 14, 2010
Fraudulent text messages are circulating that are targeting our members. Please do not give out any information regarding your account i.e. PIN numbers, card numbers, or expiration dates. Cooper’s Cave Federal Credit Union will never call you asking for this information.
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October 02, 2009
A text message was sent out to credit union members stating that their credit union debit card has been locked and to call 845-765-9464 to reactivate. Please be aware that Cooper’s Cave FCU would never ask you for your debit card number in a text message. If you have any questions or think your debit card has been compromised, please call the credit union at 518-793-9502. |